Privacy Policy
Effective September 6, 2026
KenziesKraze collects information you provide to us so we can provide and manage pet-care services. This may include your name, phone number, email address, service address, pet and household care information, booking information, communications, and billing records.
How we use information
We use this information to communicate with you, schedule and perform services, provide walk and pet-care reports, operate customer accounts, process and document payments, respond to questions, maintain service records, improve our operations, and comply with legal obligations.
Text messaging
If you separately opt in to SMS/MMS communications, KenziesKraze may send service-related messages such as portal invitations, booking and schedule confirmations, reminders, service and walk updates, secure report links, billing and payment notifications, and replies to your questions. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive text messages is not a condition of purchasing or receiving services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Service providers
We may use service providers to host and operate our systems, deliver communications, process payments, and support our business. They receive information only as needed to perform those services for us and are subject to their own privacy and security obligations.
Data retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards designed to protect the information we maintain.
Your choices
You may opt out of SMS/MMS messages at any time by replying STOP. You may contact us to request corrections to your customer information or ask questions about this policy.
Contact
KenziesKraze
Email: KenziesKraze@gmail.com
Southeast Idaho, United States