Terms of Service

Effective September 6, 2026

These terms govern use of KenziesKraze customer communications and online services. Pet-care services may also be subject to service-specific agreements or policies provided to you.

SMS/MMS program

When you affirmatively opt in, KenziesKraze may send SMS/MMS messages concerning your pet-care services, including portal invitations, booking and schedule confirmations, reminders, service and walk updates, secure report links, billing and payment notifications, and customer-service replies. This is a service and account communication program, not a requirement for purchasing KenziesKraze services.

Message frequency varies according to your bookings, account activity, and conversations with KenziesKraze. Message and data rates may apply.

Opt out and help

You may opt out at any time by replying STOP. After opting out, you will not receive further SMS/MMS messages unless you later opt in again. For help, reply HELP or contact KenziesKraze at KenziesKraze@gmail.com.

Consent

Consent to receive SMS/MMS messages is optional and is not a condition of purchasing or receiving pet-care services. If you provide consent verbally, KenziesKraze records the date and method of that consent in its customer records. Web consent is collected through a separate, unchecked checkbox presented with the messaging disclosure.

Carrier and delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery may depend on your carrier, device, and network availability.

Privacy

Our handling of personal information and SMS consent information is described in our Privacy Policy.

Contact

KenziesKraze
Email: KenziesKraze@gmail.com
Southeast Idaho, United States